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Thomson HD and Sky+ power supply

Complete exchange power supply - screwdriver required.
Soldering not required.

DSI6210 / DSI8210 / DSI8215 only

All Thomson Sky+, and all Thomson Sky HD models use the same PSU.

The DSI number is the model number on the label underneath on the base of the Digibox. Any letters or numbers after the 4 digits are irrelevant.

More information HERE and, if you already ordered, click HERE

Your options:

1. Get Sky to replace your Digibox. You'll lose your recordings and it will cost £65 if it's out of warranty.

2. Get a local repairer to fix it. It will cost less than £65 and some offer a same-day service.

3. Order an exchange power supply from us (see below) and either fit it yourself or get a friend to fit it. You will have to send your old PSU to us in advance. We will email you a link to instructions which must be read before you dismantle your Digibox. See MORE INFO.

4. Order a repair kit from us and get it "next day". You can then solder the parts yourself (we'll give you a link to our instructions page), or get a friend to do it, or you can take your Digibox to a local repairer.

5. Order an advance replacement. This is not an option because some customers stole our "float" of spare PSUs.

6. Buy a faulty Thomson Sky+ or HD PSU (via eBay, for example) and send it to us while you continue to use your own. The Thomson Sky+ PSU is identical to the Sky+HD PSU.

Ordering a PSU

You can place your order and we'll give you a link to an instruction page with our address. Send us your old PSU immediately and you'll receive a replacement within about 3 - 5 (working) days of receipt (if you are in Great Britain). Do not send us the multiwire connector!

Place your order below. Send your faulty PSU to us, by 1st class Recorded Delivery, in a sturdy cardboard box with sensible packing and full details printed on a sheet of paper inside. We'll send you a confirmation, with a link to our instructions page where you'll find our address.

DEPOSIT: as from February 4, 2010 we no longer require a monetary deposit.

GUARANTEE: We guarantee to repair your Rebuilt PSU if it develops a fault (through no fault of yours*) within 3 years from the day of delivery to you. Proof of purchase required. The guarantee does not include the cost of returning it to our appointed workshop.

*Exceptions. The guarantee does not cover "abuse" including damage caused by liquid spillage, overheating (lack of ventilation, fan not working, room too hot etc.) which causes the PCB to discolour more than usual. The guarantee does not cover any PSU not supplied by us.

As a general rule, if the box comes on or shows any sign of life whatsoever, the PSU is repairable for the standard charge. Otherwise, have a look at resistor R15. If it is damaged, the PSU has had a major blow-up and is probably NOT repairable at the standard charge. You may still place an order but we reserve the right to keep the extra £25 if repair is more complicated.


ACTPSU043 and ACTPSU039 REBUILT* replacement (exchange).

Thomson DSI6210 / DSI8210CS / DSI8215 Sky+ complete REBUILT mk2 power supply.
Suitable for all Thomson Sky+ and Sky-HD Digiboxes.

*These units are rebuilt with the best capacitors we can find. They are guaranteed for 3 years**, subject to the condition that they must be installed in a well ventilated position. We are now supplying only the higher capacity mk2 PSU.

Many customers have reported a sharper, cleaner picture after fitting a Rebuilt PSU.

Despatch currently up to 8 working days from receipt of your old PSU.

REBUILT* replacement (exchange) power supply £32.95 Qty

Include plastic nuts and screws (kit) for replacing fan (HD only) 50p Qty

I WILL POST MY OLD PSU IMMEDIATELY

 

DETAILS (example)

To SatCure Distribution Ref: SATxxxxxx (<-- your order number)

PO BOX 73, OAKENGATES, TELFORD. TF2 8WR

From: Joe Bloggs, 3 Market Square, Bloggsville, Kent. BL8 5ED

Tel: 01234 987654 (daytime) or 07885 899266.

Email: jbloggs@mailme.co.uk

Dear Sirs,

Please find enclosed a faulty PSU from my Thomson DSIxxxx.

Symptoms: The Digibox started to produce "failed recordings" in June then it started to make a buzzing noise in July. Finally, in August, there was a bang and smoke came out.

Please supply a replacement ASAP.

Yours faithfully,

 

J. Bloggs