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Freeview FAQ page

ONdigital changed its name to ITVdigital then went bust in April 2002!

Freeview officially started broadcasting on the "ITVdigital" channels November 1, 2002

YOU DO NOT NEED A VIEWING CARD FOR FREEVIEW!

YOU DO NEED A VIEWING CARD FOR TOP-Up TV

Can I receive Freeview at my location? Click HERE to find out


For ITVdigital boxes, to make sure you are using the latest firmware, press:

  • Menu
  • 7 Technical Information
  • 3 Auto Update

Once you've selected the Auto update, the receiver will start to download the data and "Auto update" will appear on your front panel display (at least it does on my Nokia Mediamaster 9850). This will run for several minutes. Note: the firmware may not be available 24/7. You may have to try again later if it doesn't work. Also, due to memory chip faults, it may put your receiver into a "loop" which renders it unusable. Please don't blame me if the auto-update shows up a fault that you didn't know you had!

To get the new programmes on your old "ONdigital" receiver press:

  • Menu
  • 5 Getting Started
  • 4 Store Channels

Wait till the box finishes scanning the band and you'll then have the full channel line up (provided that you can get good signal strength on all bouquets - you may need to change the aerial and cable). Once all the programmes are available, go through the list and select the ones you want as "favourites". (You can't change the "ON" name in the menus).

Press

  • Menu
  • 2 Choosing favourite channels

and follow the on-screen instructions.


See our Freeview catalogue page - click HERE

The Freeview Bible

Installing a Freeview system? This book lists the receiver models available, gives their specifications and helps you to choose one that suits you.

Will you need a new aerial and cable? This book helps you to decide, choose aerial and cable and enables you to find out where to point it!

Click Here


WARNING!

If you own a Grundig GDT1500, read THIS page before it's too late!


Setting the RF output channel (ONdigital)

1. Decide which UHF channel will be free from interference (read my "Piping TV Around the House" book).

2. Connect the onDigital box to your TV with a Scart lead and switch everything on.

3. Press button sequence: Menu 4 2 6.

4. Use the appropriate buttons to select the desired UHF channel number.

5. Leave the menu on screen for now.

6. Remove Scart lead so you don't get confused.

7. Tune your TV to that channel or let it "autotune" till you see the menu then store it (read your TV instruction book).

(Freeview boxes vary so please read the User Instructions for your receiver).


Piping TV Around the House

How to connect your TV, video, satellite, DVD and send the signals to TVs in other rooms. An invaluable guide and reference that explains UHF channel utilisation without unnecessary technical terms. Includes sketches to show wiring methods.

Get Piping TV Around the House:

Click Here


Where can I buy an aerial signal meter?

You can get a basic aerial meter for around £300 - £400 from Horizon.

http://www.horizonhge.com/


Why can't I use a satellite meter?

An LNB produces several hundred millivolts of signal because it has an inbuilt amplifier. An aerial produces only a few microVolts of signal at a much lower frequency. So a satellite meter is not compatible.


I have been having problems with my Nokia 221T since I upgraded my aerial to a DAT 45.

Problem manifested itself as duplication of channels e.g. BBC1 and BBC1 ALT.

BBC1 was freezing and 'popping' on sound. BBC1 ALT was fine.

Same happened on ITV and ITV ALT etc,etc..In fact MOST channels developed a 'Ghost' channel of poor quality.

Viewing of pictures showed me that one BBC was Midlands and 'tother Northern!

Worked out in my tiny brain that I was 'pulling' signals into the SIDE of the aerial, as Waltham TX (my home) is 90 degrees out of line with Yorkshire!

Fitted your variable attenuator, turned it up until the 'poorer' (Yorkshire) pictures just 'Froze', totally reloaded the receiver, and 'Hey Presto' there I was with just one of each - All from my home Waltham, and NO sign of the crappy Yorkshire ones.

Tried an alternative Aerial and that was WORSE.

Therefore conclude that the DAT 45 has better 'side rejection' than the other one, and that it is QUITE possible to get TOO good a signal with Freeview. Whereas, most people seem to struggle to get a good picture. Could it be that some of them have my problem and think that the 'second' version of the channel indicates poor signals all round?

Golden test seems to be that:

If your Freeview gives you more than 1 BBC etc channel, you should attenuate enough to freeze those that do NOT say 'ALT' after the channel name. Simply removing them from the listings is a waste of time, as you might need to reload to find new channels

I presume that the Nokia is telling me 'ALT" to indicate the word 'Alternative'

Just thought you might be interested in how I spent an hour or so of my Saturday............


I just bought a used ITVdigital set top box and connected it to my TV aerial socket but I can't get any BBC programmes. What should I do?

Test the set top box on an existing Freeview installation that is known to work OK.

Check the BBC engineering web site to determine the UHF channel numbers used for your specific location by the programme multiplexes required.

http://www.bbc.co.uk/reception/tv_transmitters/tv_digit.shtml

(Abbreviation "mux" = "multiplex" = bunch of programmes on the same UHF channel number from 21 to 69. For example, all "BBC" programmes are bunched together on the same digital UHF channel number. For Aberdare this is UHF channel number 28. For Brierley hill it's 68).

Ensure that the aerial you use is suitable for the entire range of frequencies and that the gain is high enough (and the aerial height above ground) to give an absolute minimum 25dB noise floor threshold. If this can't be achieved you may need a suitable masthead amplifier.

Use a single run of double-shielded coaxial cable from the aerial to the set top box. You may be able to get away with worse but why risk it.

As ignition interference can be problematic, site the TV aerial away from the nearest road if you have a choice of position.

http://www.bbc.co.uk/digital/


I was recommended your site by a friend. I was actually looking for advice on my OnDigital Phillips box which keeps locking up and is beginning to be a pain.

The symptom you describe is often caused by mains switching transients from thermostats and switches. It is especially troublesome in multiple dwellings where the (idiot) electrician has run the (poorly screened) coaxial cable alongside the mains power cable.

If this is the cause, then the solution is to install a separate, double-screened satellite coaxial cable from the aerial to the receiver, keeping it at least 10cm away from any mains wiring. There should be no breaks, connectors or unshielded wall plates in the cable run (see our accessories catalogue). In addition, the position of the terrestrial aerial can be critical. Keep it away from electric power cables and away from main roads where impulse "noise" from car ignition systems can be high.

You can prove the point by swapping your receiver with that of someone else who is not experiencing problems.

Also note that electronic equipment should be kept cool. Connections should be fully shielded. A computer "spike protector" (not "surge protector") in the mains cable might help.

Please note, however, that "locking up" (not responding to the remote control handset) is a "feature" of most ONdigital receivers!


 I heard that pirate cards are available for ONdigital. Where can I get one?

This question is now academic since only free programmes are left. Now you see what happens when too many people cheat.

See our Freeview catalogue page - click HERE


Does SatCure sell ONdigital/Freeview remote control handsets?

Yes, for most models


Does SatCure sell a "TV Link" thing so I can control my FreeView/ONdigital box from another room?

We can supply a remote extender for the Grundig and Thomson FreeView boxes, which will let you control it when it's inside a cupboard. There is no other wired remote extender available but we can supply a wireless system such as the Powermid.


Can my Sky Digibox be used or converted to receive terrestrial Digital channels?

No


Can I use/modify my Old ONdigital?ITVdigital or Feeview box to receive satellite TV?

No


Welcome to idtv.co.uk - a web site dedicated to UK digital Terrestrial TV


List of channels, equipment and latest news.

http://www.idtv.co.uk/index.html

Top-Up TV

Top-Up TV is hoping a cut-price subscription package can succeed where ITV Digital failed. "What Satellite & Digital TV" looks at the opening shot in a battle for the digital terrestrial airwaves

It's almost 18 months since Freeview took over the digital terrestrial TV airwaves, and it can only be described a runaway success, getting into more than two million homes from a base of around 800,000 and giving British TV viewers a serious third option to cable or satellite for digital TV.

Freeview's simple proposition of getting a cheap adapter - and possibly upgrading your aerial - with no ongoing subscription, has dramatically changed the perception that you have to pay for digital TV; 26 TV channels and 21 radio channels with very little fuss.

Now it's set to get complicated again. Top-Up TV is about to launch 10 subscription TV channels - including Discovery and UK Gold - alongside Freeview for just £7.99 a month.

There will be no long-term contract, unlike with Sky, cable or ITV Digital. There's a £20 one-off connection fee (£10 if you subscribe online) and if you want to stop watching, you just stop your payments and you'll be disconnected.

Top-Up TV plans to launch in March 2004, but there's no firm date yet because of a last-minute wrangle with the BBC over the position the new channels will have in the EPG.

Initially, it will be targeting viewers who still have an old ITV Digital adapter, but these will soon be joined by dedicated decoders and compatible IDTVs.

To pick it up you'll need to be able to receive both Channel 4 and Five on Freeview, which are on the digital terrestrial multiplexes 2 and A. These still use the original 64QAM signal modulation, so the operators can squeeze in more channels per multiplex than Freeview.

Following recent power increases, both multiplexes cover about 80 per cent of the population, but the 64QAM signals are more prone to interference, so viewers in fringe areas may have trouble picking them up compared with the more robust 16QAM multiplexes operated by the BBC and Freeview.

Piracy was a major issue for ITV Digital because the early version of Seca Mediaguard encryption which it used had been comprehensively hacked. Up to 500,000 pirate viewing cards for ITV Digital were believed to be in circulation; they cost you as little as £5, but cost the service some of the millions of pounds which finally led it to go bust.

Top-Up TV will be using the latest version of Seca Mediaguard which, it says, will last at least three to five years before the hackers break it. This is actually the same version of Mediaguard used by Sky Italia to combat pirates in Italy, with great success.

Then there's the question of incentive; is it worth buying a £5 pirate card from a dodgy geezer in the pub when the full service costs just £8 a month?

WHAT BOX? If you've got an old ITV Digital box from Nokia, Pioneer, Philips or Pace, then you'll be able to use Top-Up TV from the start.

There may be up to 800,000 of these still in use, although anecdotal evidence suggests that many have been relegated to children's bedrooms or chucked in the bin and replaced with newer Freeview adapters.

This is partly because many of the old ITV Digital boxes were out of date two years ago, am many will have reached the end of their natural lifespan. While TopUp TV won't be using them for anything intensive like interactive TV or digital text, they're still slower than the current boxes.

Top-Up TV will broadcast a software update when it launches, enabling ITV Digital box-owners to upgrade their hardware to the new encryption format.

Not surprisingly, several major manufacturers are interested in Top-Up TV, and Thomson is already committed to producing an adapter with a built-in card reader, which should be available soon after launch.

Up to 400,000 British homes are also using an integrated digital TV to pick up Freeview.

A few old Sony IDTVs, built for ITV Digital, cannot be upgraded, but the encryption on other older models will be brought up to date.

Newer IDTVs are all required by law to have a common interface slot. This means they can be upgraded with a Conditional Access Module (CAM) - a credit card sized unit carrying the encryption technology, into which you slot your viewing card.

When your viewing card arrives you will need to scan for the new channels before you insert the card. You'll then have to perform the software update to receive Top-Up TV's new encryption technology and either wait for your card to receive an automatic activation code or call TopUp TV to have your viewing card authorised.

COMPLEMENTARY OR CONFUSING?

Technical issues aside, many people are asking if we need a pay-TV service on digital terrestrial. After all, Freeview has proved successful precisely because it's free once you've bought the box.

The BBC clearly fears Top-Up TV will confuse viewers, and its row about programme guide numbers is because it doesn't want encrypted channels sitting alongside free channels. Top-Up TV claims this is going back on an agreement made last year with the other Freeview channels, when they decided channels should be grouped by genres like news and music.

Of course, they were only talking about free channels six months ago, and worries about compatibility with pay-TV could put off those who would just pick up an adapter in the supermarket (not to mention the easily confused staff in Dixons or Comet). The Freeview consortium certainly doesn't want to risk its chances of hitting three million or more viewers by the end of this year.

Equally, the prospect of a few extra channels with premium content you won't see for months on Freeview, for less than a tenner a month, could be the incentive some people need to take the leap into digital.

The glaring absence of Sky One will tarnish Top-Up TV for many. Sky chief James Murdoch made it clear to journalists in February that there are no plans to put Sky One on Top-Up TV, nor to make Sky Travel on Freeview any more like Sky One for the foreseeable future.

E4 offers shows like The Sopranos, The West Wing and Six Feet Under several months ahead of Channel 4, but put the latest season of ER on just a week ahead of its free-to-air showing. Discovery and Cartoon Network are obvious draws, and UK Gold is always nice to have, once you've seen what's on.

The lack of a minimum contract term will be attractive to many as well and, provided you've got a bank account or credit card, you'll be able to subscribe (although Top-Up TV won't take payments by cheque).

Former ITV Digital customers will also be wary of backing another white elephant, but this shouldn't be a danger if there's any truth to TopUp TVs claims of needing just 300,000 subscribers to break even. The most hardened cynic would find it hard to predict this level won't be reached.

lan West, one of the founders of Top-Up TV and a former executive at Sky, believes some of the channels on Freeview will be forced into payTV because there isn't enough advertising to sustain so many.

He added: 'The BBC are slightly naive in thinking that because their channels don't need advertising, all these other channels can survive on advertising and low market penetration.

'Look at the last few channels which have joined Freeview - they're all shopping channels - because there isn't enough interest to run an entertainment channel on [it]. None of those channels have approached us yet, but I can see the day when channels like Ftn will need the revenue from subscribers'.

You can subscribe to Top-Up TV by calling 08700 543 210, or visit the website at wwwtopup.tv Subscriptions can be made via credit card, Visa or Mastercard, or by Direct Debit. Customer enquiries can be addressed to 08 712 712 712, or via e-mail at enquiries@topuptv.com

Your £7.99 per month will buy:

Bloomberg

News

Sam-10am

Boomerang

Classic'toons

Sam-12pm

Cartoon Network

New'toons

6am-6pm

Discovery

Documentaries

12pm-11am

Discovery Home & Leisure

DIY & hobbies

6am-12pm

E4

Youth entertainment

4pm-4am

TCM

Classic movies

7pm-7am

UI(F od

Cookery

10am-4am

UI(Gold

Classic TV

12pm-12am

UK5tyle

Home improvement

6pm-1111pm

Television X (£9.991month)

11 pm-5am

See our Freeview catalogue page - click HERE

 

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