We Like Happy Customers THANK YOU I have now fitted the enhanced capacitor kit to my sky HD box without any apparent problems (so far). The signal and quality levels seem a little better than they were before. So thank you Satcure for your service and instuctions which I found fairly straight forward to follow. One suggestion to improve your instructions though. Once I had fitted all the capacitors I wanted to check that I had not inadvertantly reversed one of the caps before I refitted the PSU to the chassis. Unfortunely the cap itself covers up the polarity indication when it is fitted so you cannot check it afterward. Polarity indications on one of your instruction diagrams would resolve this. Just a thought. Brian Jones Done! - Martin THANK YOU I only made my order with you on Tuesday 1 Dec afternoon and it arrived safely and in good working order before 1 pm yesterday Thursday 3 Dec, Fantastic service and Thank you very much. Alan Meadows. THANK YOU Hi all, Just a quick note to say thank you for the prompt and speedy service. My Thomson HD box is now going like a treat, and the wife and kids are well happy. Also appreciate your "no nonsense" approach, no glossy bullshit, just quick, prompt service. Many thanks and wish you all a merry Christmas and a happy new year. Kind regards. Bryan K. Hello Satcure Just wanted to say thankyou for a great kit to repair my Thompson HD Box. All the symptoms have been cured.... Pixilation on many channels especially BBC HD. No Signal on many of the HD channels. The picture does also appear to be better although that may be wishful thinking/hoping Still, once again thanks for a very speedy delivery and a first class product. Perhaps you should supply them to Sky to be fitted in the first place. It would save them a fortune on call outs and refurbished boxes being given out in error. Regards Eric Beauchamp THANK YOU I just wanted to say thank you very much to SatCure for the repair kit which arrived promptly and was packed well... and for all the additional info. etc. provided by you to make the job go well. My Thomson Sky HD box had been suffering from pixelation on BBC HD and several other channels and Sky2 consistently showed signal unavailable. About 4 of the existing capacitors had bulging tops so the repair kit seemed like a good option. It took me all afternoon to do... but I've now got a fully working HD box again. I checked the 22kHz signal before and after repair with a 'scope and the waveform after had a far more symmetrical mark space ratio and was slightly less 'ringy'. Great service. Thank you, Nick Malcolm. THANK YOU Please thank Mr Pickering for his prompt and helful reply. Lewis Gorjanc THANK YOU Thank you for your excellent service,second to none, I hope to do business with you again, should I need to. Yours faithfully, Ken Mason. THANK YOU Thank you. Thompson Sky HD box PSU ordered on Monday this week, the rebuilt unit arrived this morning (Thursday) and was easy to refit. The supplied fishing line proved invaluable! I now have my full range of Sky channels back, excellent signal strength and no doubt Anytime and recordings will work again. Superb friendly service and good value - I am most impressed Brian Marshall For 2 weeks my digibox suddenly gave blocky or frozen pictures on a handful of channels only. I tried absolutely everything and simply could not work it out until I found your site full of FREE information. I had re-installed a snooper detector in my new car recently and it doesn't turn off with the ignition so usually gets left on. I read on your site that this could be the problem. I couldn't believe it could be the snooper as I'm in a first floor flat but I turned it off and everything's fine now. My next step was to call out an expensive engineer. I wonder if he would have solved the problem? Many Thanks Neil Dear SatCure, Been having audio & video problems on my grundig digibox for a while, deteriorating steadily. Signal strength optimised at 60%, none better available, despite borrowing a satfinder from a friend and taking ages over it. Quality however, only 10 or 20% Thanks to your helpful and informative pages I soon suspected the power supply. As I'm really tight fisted and hate spending speculatively I tried the experiment of sticking a big capacitor across the supply to damp the 120mv ripple I found there, hey presto, signal quality 60% and problems gone. Its a REV A supply and I've already ordered one of your capacitor kits. I think your site is great, a fine repository of useful knowledge, without which I'd be shelling out for an engineer visit and probably a new box. Empowerment through knowledge, this is what the net was meant for. Well done and thanks very much, will recommend you to everybody. Sean Just a quick note to say thankyou for such a prompt service, I ordered a Digilink on monday and got it tuesday ... what a service !!! .... thanks again... Pete Nicola For your info: I have been complaining to Sky digital about the problem with reception of BBC2 & ITV1 (channels 102 and 103) on my Panasonic digibox for weeks now. (I missed two Formula 1 Grand Prixs and I was fuming!). Their technical support department were either completely unaware of the PANAFIX2D device or they were lying to me. There must be thousands of people with the Panasonic TU-DSB30, the least Sky could do is put a notice of the problem in their customer magazine with your web address. I suggest that you badger them to do so ! Regards Vince Hi Many thanks for the fast shipment. Very easy to solder the PANAFIX2D into my digibox. The BBC ITV channel problem has gone forever! Thanks again for such a great service. Pat Thanks, for the prompt delivery- all installed and working fine - now getting all the SKY channels! Impressed with the Grundig Relkit. Regards Bob Ward May I thank you to an excellent service and speedy delivery of the product as mentioned. The wideband aerial meets my requirements fully, and I am very very pleased with its functionality. I am also pleased at coming across your website and would use again. Highly Recommended. A very happy customer Many Thanks Yours truly R.Dunnett Dear Martin, Paddy here. Just to let you know I received the aerial this morning, and it was installed this afternoon by a local professional. So far, everything has been excellent. I am receiving all of the MUX's and they all have 75% + strength and quality. Very pleased! Thanks very much for your help, Paddy :o) MOD01PIS Digisender aerial Convertor VERY impressed - it arrived this morning. Many thanks for a great (and easy) service. Geoff H. (A Happy Customer!!) Just a quick line to thank you for the useful info in the eBooks. Now receiving BBC and ITV although card problems as we all know prevail. Used a 60 cm OPTRIX dish from the local Castorama with a universal LNB for analogue/digital. (It cost about 50 euros, brackets, bolts, and f-type connectors and waterproof connection covers were all available at Castorama). I also bought a distribution box for 40 odd euros to distribute the signal through to the hard wired rooms in my house. The satellite meter provided was very helpful. Connected up to a second hand Pace 2600 from Lee Harling as recommended on your site. No problem with signal or hook up. Located on the coast 20 miles south of Vannes in south Brittany. Now just the headache of the ITV freeview fiasco as the current card has started to come up with the dreaded phone sky message. Anyway... cheers! Love the monthly update... andy Wanted to let you know you have another satisfied customer. The filter I ordered arrived in only 3 days (amazing when a letter usually takes 2 weeks to get here). I'm not great with a soldering iron (I think it's a great success when I pick up the cold end!) but it only took me half an hour to fit including drilling a hole for the LED. My Panasonic TUDSB30 now receives all Astra 2D channels perfectly, using an 80cm dish here in Holland. 20 quid (inc. VAT & fast delivery) well-spent! The only question I have now is why Panasonic can't make a Digibox that works in the first place... Thanks, David INVOICE NO: 28960 Just to say thanks for producing such a great product. It has saved me aload of cash. Really easy to install and all the channels are finally working. Regards Andrew Moorby Dear Martin Received the LNB today: what a service. I am very impressed - thank you veery much. Installed it today and it works a treat. I can now make sure I dont forget my Dutch! Nogmaals bedankt en hartelijke groeten! Freddie Hi Nicola Thank you for first class service, Kit arrived next day, and now my Digibox is working perfectly on all channels. I will certainly recommend you to all my friends. Thank you Colin 240-3646 4 way Scart switch box Received this morning. Once again, excellent service and excellent product. Loving your work. Regards Mrs J Parkinson Dear Martin, Panafix2D for my Panasonic TUDSB31 was delivered today after my weekend enquiry. I installed it this morning. I am a no magician with a soldering iron but installation was easy thanks to instructions and the fix actually works. So thank you, not for the first time, for your good service and advice. Alan hi i just wanted to tell you it the item fixed my panasonic digibox and i can now receve all the chanels i should thanks again Jordan Hello Martin, SUCCESS!! The Panafix2D filter works perfectly, as advertised. The red light comes on and stays on whenever any of the previously missing channels are selected. Many thanks for your help. Yours sincerely, Gary Martin, The Panasonic filter arrived today It works a treat Many thanks Mike Good evening, The filter that you designed works perfectly, and I am reasonably useful with a soldering iron. Thanks for the email to let me know about the design change. I wasn't aware that there was a cure for the Astra/Panasonic problem until I stumbled upon your site virtually by accident. I am sure that there must be thousands of Sky Digital viewers with Panasonic boxes in a similar position. Thanks again, Adrian Good Morning Martin This is a just a small note to say a big THANK-YOU to your good self and the rest of the team down there at satcure. It was very good of you to send me the info i asked for (flashing led). It's easy when you know how. As for speedy response and excellance your company is by far one of (if not)the best i have ever came across. I would give it 101% any day and shall be highly recommending it to everyone up here in Glasgow. Once again i'll say thank-you to yourself and anyone else at satcure Regards and best wishes to all Derek Many thanks for the excellent and speedy service. Received the kit today and installed it within about 40 minutes... FINALLY I get a clear picture/sound on ALL channels once again!!! Thanks for a great site, without which I would have probably spent much more paying to get my system checked out and repaired. I certainly wouldn't have suspected a dodgy PSU in my Grundig digibox was causing a weak signal on some channels, until I checked your site that is! Regards Andy Dear Martin, Thank you very much for the help provided on your internet pages. I had loss of quite a lot of channels on my Grundig GDS 200 model.(no satellite signal being received) Your rel. kit solved the problem instantly and I now have a working box again. Reinhold After downloading your book, Repairing Sky Digiboxes, and receiving a Relkit and fankit for Grundig digibox, I have managed to fix my problematic digibox. I have only dabbled in the past with a soldering iron, but I easily managed to fix the power supply. Prior to fixing the box, it exhibited the characteristic of a badly aligned dish; the signal test was low, and the picture kept breaking up on all channels. Now the picture is perfect, and the fan is silent. I had a slight fright when I first switched the box back on, I could only receive a handful of channels, however as soon as I completed a software upgrade all the channels came on. Thanks for the info, it was a great help. Antony Just a quick note of thanks... I dug out my old OnDigital box, and had a number of problems, but your site explained how to fix them all. Keep up the good work! Paul Dear Nicola & Martin, Just to say thank you very much for the Pace ZIF module - it worked fine. Best regards - Richard Just a quick note to say thanks for the parts. Installed them last night and now my Grundig Digibox works fine again - all missing channels have come back!!!! Your website/company has saved me a lot of money - both the satellite installers and a local repair technician told me I needed a new box (over lbs200) so once again thank you very much!! Best regards Richard Hi, Just to let you know, I received the order yesterday, fitted the Rel Kit in less than an hour and successfully solved the problem. The C17 capacitor had "cooked itself" which had resulted in pixalation of the picture and sound interference. From initially placing the order, to full repair in less than 48 hours, amounts to great service in my books. Thanks you very much for your help. Regards, Kyle Staveley. P.S. Well done on a very helpful Website. Thanks for the e-mail. The kit was fine, the fault was mine. I was mislead by the numbering of C10 on the PCB. It was written on as 10 with a / across the 0.and because of the proximity of the components on the board I read it as an eighteen. I am sorry if I was the cause of any vexation for you, but I e-mailed to find the location before I removed any components, just in case I had indeed ordered the wrong kit. I dont know too much about satellite tv and as a 70year old bodger I wasn't too confident about starting until I knew where everything was. Anyway I did manage to replace all the capacitors in a reasonable manner.Switched on and lo and behold everything worked fine. My problem with the picture freezing every few seconds was gone and the whole picture seems to be crisper than it has ever been. I was very pleased indeed, and thank you very much for all you have done. Yours sincerely Bill PS The only capacitor that showed any visible sign of deteriation was C18 curving out at the top a bit. The receiver has been in use for the last five hours and seems fine. Even Newcastle won it. Hi Nicola Many thanks for sending the kit promptly, it arrived the next day on Saturday. Please pass my thanks to those responsible for publishing the site, without it I wouldn't of known the wiser regarding the common faults of the grundig satellite receiver, and that I (with no basic skills of repairing a PCB let alone replacing parts on it!) would actually get the unit back up an running in less than an hour!. Thanks to the clear instructions I replaced two of the parts which looked to be 'oddly shaped' with parts from the supplied kit. My grundig which had been rapidly losing channels for over 6 months and Sky interactive is now working. Many thanks again, I'm sure you have saved me from a potential call out and repair bill that would of been many times the cost! Keep up the good work! Matt Ni Nicola Kit received Saturday morning, installed yesterday - marvellous. Feel free to add the following symptoms on your web page comments. ##Grundig Digibox Channels missing## Having seen many comments on various forums regarding the above problem, I decided the replace the capacitors on the PSU with identical, or where not available superior, spares from my local Radio Shack. Although this cured the missing channels problem it introduced a 'screech' on the audio of all channels. I ordered the repair kit from youselves which arrived promptly, installed the kit and I now have a fully restored digibox, a saving of over £50 compared to the Sky call out charge. Many thanks Alan Rogers Thank you for your help, I ordered parts thursday & fitted today (sat), unit now working again. Great service from your company! Many Thanks Paul Martin Just some feedback I thought you may be interested in. Paid for and downloaded your installation book last week after I was quoted 450Euros just for a dish and installation (I already had a digibox and card). I bought a dish, LNB and fixings for 70Euros locally and installed the system yesterday with excellent results. Details are as follows: Location: Paris Digibox: Amstrad DRX100 Dish Size: Optex solid offset 55cm Dish Seller: Castorama LNB: Microwave Electronic Products Inc, 0.6db Universal (came with dish) Report: All channels received, signal strength and quality both 70%, better than I was getting in SW England! Thanks to the confidence your book gave me I feel a sense of achievement at having installed my own system, and have saved shedloads of money into the bargain! Merry Christmas Eddie Hi Nicola, Very Happy with your service as the goods arrived on Friday. I will write to Martin as well. I have already sent you a Christmas Card so hope you can open it! If not then I send you my best wishes for a lovely Christmas! Kind Regards, Fred Nicola I received the Relkit 33b promptly last Thursday. Having got the kit fitted this weekend, I now have an fully operational digibox woo hoo :) no more sound dropouts, freezing images etc... Can you pass on thanks to your team for taking the time to research, put together and deliver the kit - top marks all round. Should the need arise, I will recommend you in the future. Best regards Paul Wolverhampton Martin, This isn't a technical query just a note to let you know that I had a problem with my Grundig digibox, channels started to go amiss and it gradually worsened till only half the channels were available. Anyway using the info on your site I eliminated all the peripherals till only the PS was suspect. I purchased a power supply reliability upgrade kit. Ordered it at 15:00 on Friday afternoon, it was delivered Sat morning and the upgrade was done by 11 and the kids were watching the wrestling by 11:30. Excellent advice, excellent service well done. Paul Hello Martin, Just to say thank you for all the various bits of information. My twin-LNB dish is now up and running (one LNB pointing at 19.2°E & t'other at 28.2°E) and all the cabling neatly hidden. The SE00137 LNB bracket took the best part of a month to arrive. Nicola kept me posted with a series of email'd possible delivery dates and notes on what the current reason was as each one wasn't met! What a pleasant difference from the normal silence when things go wrong. I can now watch Eurosport in English for free (using an old analogue box) as well as the FTA channels through a digital Sky box given to me by a mate emigrating to Oz. Patrick Not A Question But A Thank You Dear Sir/Madam As the title says, this is not a question but a thank you. I had problems with my Pace Sky Digibox locking up on a regular basis. After reading your website I followed the instruction to download new software for the digibox and it has cured the problem. So once again thank you very much for the free advice and excellent site. Sky didn't want to know and offered no help or advice I'll definitely use your service/company should any thing ever go wrong again. Regards M J Raeburn Martin, I received the replacement tuner for my pace digibox, fitted it and the machine works without any problems. I have had occaisonal odd behaviour with channels searching for listings a little longer than normal but I see from your news letter that this may be down to new software. Anyway thanks for advice and information - one last comment, I was extremely impressed with the turnaround time for the order and the standard of packaging. I will have no hesitation to using your services again or recommending to friends, family etc... regards David Hi Martin Many thanks for your prompt reply, the comments were most helpful. It would seem that I was pointing to the transmitter at 24.2'E. I have realigned the dish and am now back to normal (well the satellite receiver is, whether I ever will be goodness knows.) Please forward my appreciation to your colleagues in sales for the prompt and efficient service received. Please use any or all of this message on your web site as I cannot recommend your business highly enough. Should anybody require a personal recommendation please email me at edcapel[at]hotmail.com Kind and best regards Eddie Hi Martin, this is a big Thank You! Having replaced the dish because we thought it had been knocked when we had some building work done, we still suffered loss of channels and the signal strength was still only half, but the quality was below half and I could not improve it with any amount of dish realigning. Searching the internet I found your site describing similar problems to mine. I ordered one of your power supply repair kits and a fan and everything now works again! (Even Kerrang, which our sons have been missing). Really helpful site -very impressed. Thank you. M. Herbert Last year you saved my Pace 508ip with your relkit. And you have brought my Pace Digibox back to life with an exchange tuner. Thankyou and all your staff for your service and support, long may it continue.. Pete Hi, Just wanted to say thanks for the help. Used your site to find info regarding the 'loss of channels' problem with my Sky digi-box, purchased the power-supply repair kit and have now fitted it (took about an hour). All the channels are now back, and you've saved me the price of a new digi-box! I'll be recommending your site to anyone-else I come across who are having problems with their Sky boxes. Thanks again, Richard Martin, Another tale for your rogues gallery of installations. A couple of weeks ago I purchased a second hand Grundig Sky Digibox and one of your Satfinder meters from your friend Dave in SoT. Last week I took it home to the centre of France and after about five minutes, with the aid of the meter, had perfect sound and vision. Well pleased. For your records: Grundig GDS210/2, LNB: Sharp universal (0.7db), model BSCU86L; Dish: 80cm (very old). Location: near Montlucon, 250 mls due south of Paris. At present I still haven't replaced the cable with the high quality standard you recommend. Must confess little incentive at present as the results are apparently perfect. Best wishes. Brian Martin, I am very Impressed about your services and I have told some of friends and they will get back to you soon. Thank you for doing a good job. I will always ask you before anybody. Benny I know that you are proberly very busy but I felt that I had to e:mail you to say thanks for the excellent service you provided me with. I ordered a repair kit for a Humax late on Tuesday night & I recieved it first thing on Thursday morning,this is what i call real sevice. I am active on quite a few satellite related forums & after dealing with you I am more than happy to recommend your business. Regards Tony Dear Martin, Please find attached payment for my recent order for a satellite dish. Can 1 thank you for the excellent service. 1 thought you may like to know that this is one happy customer who has successfully installed reception for Sky Digital, Astra and Hotbird - all as a direct result of purchasing your excellent book. Many thanks again. Yours sincerely John

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